MarketPulse by The Bullpen
Support
Effective date: May 4, 2026
Need help with MarketPulse? Contact
support@natronfx.com.
What We Can Help With
- App access, loading, connection, or feed-status issues.
- Notification permission, alert preference, or delivery troubleshooting.
- Privacy questions, data deletion requests, and support record requests.
- Questions about public app boundaries, market-risk disclosures, terms, or store listing information.
What MarketPulse Does Not Support
MarketPulse is not a brokerage, exchange, financial adviser, prop-firm account portal, or order
execution platform. We cannot place trades, cancel orders, recover brokerage accounts, manage
funds, reset brokerage credentials, or provide personalized financial advice.
Notification Help
If alerts are not arriving, check:
- Notifications are enabled for MarketPulse in your device settings.
- The alert topic is enabled inside the app.
- Your device has a stable internet connection.
- Your device battery or focus settings are not blocking notifications.
Privacy And Deletion Requests
To request deletion of device notification tokens, alert preferences, or support records, email
support@natronfx.com with the subject
“MarketPulse Privacy Request”.
